Refund policy
Exchange & Refund Policy
We strive to deliver quality products to our customers.
No Returns Policy
We do not accept returns for any reason, including:
- Change of mind
- Incorrect size selected by the customer
- Personal preferences
- Ordering by mistake
Please review product details and size charts carefully before placing your order.
Exchange Eligibility
We only offer exchanges in the following cases:
- You received a damaged product.
- You received the wrong product.
To request an exchange, please contact us within 48 hours of delivery and provide:
- Order Number
- Clear photos and/or videos of the product
- Photos of the packaging
- Description of the issue
Exchange Process
After verification of the issue, we will arrange a replacement of the same product at no additional cost.
Non-Eligible Exchange Requests
Exchanges will not be accepted for:
- Wrong size selected by the customer
- Change of mind
- Minor color differences caused by screen settings
- Products damaged after delivery
- Used, washed, or altered products
Refund Policy
Refunds will only be issued if:
- The replacement item is unavailable.
- The ordered item cannot be fulfilled.
Approved refunds will be processed to the original payment method within 5–10 business days.