Shipping policy
Thank you for shopping with us.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
As our products are made-to-order, delivery may take a little longer than standard retail products.
Estimated Delivery Time: 7–12 business days from the date of order confirmation.
Delivery timelines may vary depending on your location, public holidays, weather conditions, courier delays, or high order volumes.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
Order Cancellation
As our products are made-to-order, order cancellations are not accepted once production has started.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact our customer support team for assistance.